Support

Email info@sp33c.tech and a person will read it. You do not need an account to write to us.

What to include

The more of this you can give us, the fewer rounds it takes to fix your problem.

What you were doing, and what you expected to happen instead.
The invoice number, customer name, or screen where it went wrong.
Whether it happened on the web app or on the iPhone app.
Your workspace id, which you will find under Settings once you are signed in.

Things you can fix yourself

An invoice shows no payment details: An invoice shows the account matching the currency it is billed in, or the one marked default. If you have neither, add a payment account under Settings → Payment accounts, or mark an existing one as the default.
An invoice has no sender address: Fill in your company address under Settings. Drafts pick it up immediately; invoices already sent keep the details they were issued with, by design.
The billing run skipped a customer: A customer is skipped when no exchange rate could be found for one of their currencies. The run reports which. Enter the rate by hand on the invoice, or price those lines in the customer's own currency.
Dates or numbers look wrong: Formatting follows the workspace locale, set under Settings. The language of the interface is chosen separately, from the picker at the bottom of the page.

Privacy and legal

What we do with your data is described in the privacy notice; operator details are in the imprint. Requests to export or delete your data go to the same address as everything else.